top of page
899_edited.png

At Lighthouse Primary Care, we are honored to be your partner in health. Whether you're seeking preventive care, help managing a chronic condition, or simply looking for a trusted primary care provider, we are here to support you every step of the way.

We are currently accepting new patients and are committed to providing personalized, compassionate, and comprehensive care to individuals and families of all backgrounds. Our team is dedicated to building long-term relationships that prioritize your well-being and health goals.

How to Become a New Patient

To ensure a smooth and efficient onboarding process, please follow the steps below:

 

Step 1: Complete our Online New Patient Intake Form.

All prospective patients must first complete our online New Patient Intake Form.

 

Step 2: Insurance Verification & Portal Registration

Once we receive your intake form, a member of our team will verify your insurance eligibility. After verification, you will receive an email with a secure link to register for our Patient Portal.

 

Step 3: Complete All New Patient Forms in the Portal

After registering for the Patient Portal, you must complete all required new patient forms within the portal within 14 days.

 

Step 4: Scheduling Your Appointment

Once your completed forms are received and reviewed, a member of our team will call you to schedule your New Patient appointment.

 

Important Scheduling Policy

  • New Patients should not self-schedule their first appointment.

  • If a New Patient self-schedules an initial visit before completing the required portal forms, the appointment will be cancelled. This process allows us to verify insurance, review medical history in advance, and ensure your first visit is productive and personalized.

  • New Patients will not be rescheduled for missing their first appointment.

What to Expect:

  • A warm, respectful, and supportive environment

  • Prompt scheduling and minimal wait times

  • Clear communication and thorough attention to your concerns

  • Evidence-based care tailored to your needs

We look forward to welcoming you to our practice and caring for you and your family.

Welcome to the Lighthouse Primary Care family.

899_edited.png

To transfer records from our office to another provider, please complete a Medical Records Release Authorization Form. Once we receive your signed authorization, we will securely send your records to the provider of your choice.

Please allow 5–7 business days for processing. There may be a nominal fee for record copying and mailing, if applicable.

If you have any questions about this process, feel free to contact our front desk at 302-674-4545 or email reception@lighthouseprimarycare.net.

Link to patient portal

OPENING HOURS

MONDAY - THURSDAY 8:00am - 5:00pm

FRIDAY 8:00am - 1:00pm

CLOSED FOR LUNCH 12:00pm - 1:00pm

This schedule is subject to change due to inclement weather, holidays, and other circumstances.

ADDRESS

1288 S. GOVERNORS AVE., STE B

DOVER, DE 19904

PHONE: 302-674-4545

FAX: 800-507-3166

RECEPTION@LIGHTHOUSEPRIMARYCARE.NET

bottom of page